Effective date: October 5, 2026

Liberty Brothers Heating & Air ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices. It applies to information collected through our website, our advertising lead forms (including Meta/Facebook and Instagram instant forms), phone calls, text messages, and email.

• Contact information: name, phone number, email address, and ZIP or service address.
• Service information: details about your heating or cooling system, appointment history, and service requests.
• Lead form responses: answers you provide on our instant forms, such as whether you own your home.
• Communications: records of calls, texts, and emails between you and us.

• To respond to your inquiries and provide estimates.
• To schedule, confirm, and follow up on service appointments.
• To send service reminders and maintenance offers.
• To send marketing messages about promotions, only as permitted by law and your consent.
• To improve our services and business operations.

By providing your phone number, you agree that Liberty Brothers Heating & Air may contact you by call or text message, including marketing messages sent using automated means, at the number you provided. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of marketing texts at any time, or HELP for help. Consent to receive marketing texts is not a condition of purchase.

We do not sell your personal information. We may share it with:

• Service providers who help us operate our business, such as our scheduling and field-service software, payment processors, and messaging platforms.
• Advertising platforms such as Meta, when you submit one of our lead forms, so we can follow up with you.
• Legal authorities when required by law or to protect our rights.

We take reasonable steps to protect your information from unauthorized access or disclosure. We keep your information only as long as needed for the purposes described above or as required by law.

• You may opt out of marketing texts at any time by replying STOP.
• You may ask us to access, correct, or delete your personal information by contacting us below.
• Depending on where you live, you may have additional rights under state privacy laws. We will honor valid requests.

Our services are directed to adults. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The current version will always be posted on this page with its effective date.

Liberty Brothers Heating & Air
Sarasota County, Florida
Phone: 941-929-5010
Email: libertybrothersair@gmail.com